{"id":299,"date":"2024-06-04T16:19:19","date_gmt":"2024-06-04T08:19:19","guid":{"rendered":"https:\/\/www.chatyu.com\/help\/?p=299"},"modified":"2024-06-04T16:19:19","modified_gmt":"2024-06-04T08:19:19","slug":"%e5%a6%82%e4%bd%95%e9%80%89%e6%8b%a9%e5%90%88%e9%80%82%e7%9a%84%e5%85%a8%e7%90%83%e6%b5%b7%e5%a4%96%e5%9c%a8%e7%ba%bf%e5%ae%a2%e6%9c%8d%e7%b3%bb%e7%bb%9f","status":"publish","type":"post","link":"https:\/\/www.chatyu.com\/help\/archives\/299","title":{"rendered":"\u5982\u4f55\u9009\u62e9\u5408\u9002\u7684\u5168\u7403\u6d77\u5916\u5728\u7ebf\u5ba2\u670d\u7cfb\u7edf"},"content":{"rendered":"\n<p>\u5728\u7ebf\u5ba2\u670d\u5b9e\u65f6\u804a\u5929\u8f6f\u4ef6\u5e02\u573a\u63d0\u4f9b\u4e86\u4e30\u5bcc\u7684\u5b9e\u65f6\u804a\u5929\u5de5\u5177\u9009\u62e9\u3002\u7136\u800c\uff0c\u5728\u4e3a\u60a8\u7684\u5927\u578b\u5ba2\u6237\u670d\u52a1\u56e2\u961f\u5bfb\u627e\u6700\u4f73\u5b9e\u65f6\u804a\u5929\u670d\u52a1\u65f6\uff0c\u60a8\u9700\u8981\u8003\u8651\u5404\u79cd\u4e8b\u5b9e\u548c\u529f\u80fd\uff0c\u4f8b\u5982\uff1a<\/p>\n\n\n\n<ul 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class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.providesupport.cn\/s\/ol7jmo\/zh_CN\/xsl\/articles\/enterprise-live-chat\/img\/live-chat-operator-console.png\" alt=\"\u684c\u9762\u548c\u79fb\u52a8\u8bbe\u5907\u64cd\u4f5c\u5458\u63a7\u5236\u53f0\" title=\"\u4f7f\u7528\u64cd\u4f5c\u5458\u63a7\u5236\u53f0\u5904\u7406\u804a\u5929\u3001\u76d1\u63a7\u60a8\u7684\u7f51\u7ad9\u5e76\u7ba1\u7406\u652f\u6301\u56e2\u961f\"\/><\/figure>\n\n\n\n<h2 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class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.providesupport.cn\/s\/ol7jmo\/zh_CN\/xsl\/articles\/enterprise-live-chat\/img\/data-protection-features.png\" alt=\"\u5b9e\u65f6\u804a\u5929\u7684\u9690\u79c1\u8bbe\u7f6e\" title=\"\u4fdd\u62a4\u5ba2\u6237\u7684\u4e2a\u4eba\u6570\u636e\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">\u5b9a\u5236\u5305\u88c5<\/h2>\n\n\n\n<p>\u9700\u8981\u5927\u91cf\u5750\u5e2d\u914d\u7f6e\u6587\u4ef6\uff1f\u53ea\u9700\u5728\u9009\u62e9\u5957\u9910\u65f6\u5355\u51fb\u201c\u8d85\u8fc7 10 \u540d\u64cd\u4f5c\u5458\u201d\u9009\u9879\u5373\u53ef\u3002\u6b64\u5916\uff0c\u60a8\u53ef\u4ee5\u5728\u514d\u8d39\u8bd5\u7528\u671f\u95f4\u521b\u5efa\u4efb\u610f\u6570\u91cf\u7684\u5750\u5e2d\u914d\u7f6e\u6587\u4ef6\uff0c\u4ee5\u51b3\u5b9a\u60a8\u9700\u8981\u591a\u5c11\u4e2a\u5750\u5e2d\u914d\u7f6e\u6587\u4ef6\u6765\u4e3a\u60a8\u7684\u5ba2\u6237\u63d0\u4f9b\u5b9e\u65f6\u804a\u5929\u5e2e\u52a9\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.providesupport.cn\/s\/ol7jmo\/zh_CN\/xsl\/articles\/enterprise-live-chat\/img\/custom-payment-plans.png\" alt=\"\u5927\u516c\u53f8\u5957\u9910\" title=\"\u4e3a\u60a8\u4e0d\u65ad\u58ee\u5927\u7684\u56e2\u961f\u9009\u62e9\u4efb\u610f\u89c4\u6a21\u7684\u5957\u9910\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">\u8fc7\u6ee4\u76d1\u63a7\u4e2d\u7684\u4f01\u4e1a IP<\/h2>\n\n\n\n<p>\u5982\u679c\u60a8\u60f3\u5728\u5b9e\u65f6\u76d1\u63a7\u7ed3\u679c\u4e2d<\/p>\n\n\n\n<p>\u9690\u85cf\u5458\u5de5\u7684 IP \uff0c\u60a8\u53ef\u4ee5\u5728\u5e10\u6237\u8bbe\u7f6e\u4e2d\u8f7b\u677e\u5b9a\u4e49\u8fd9\u4e9b IP \u5730\u5740\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.providesupport.cn\/s\/ol7jmo\/zh_CN\/xsl\/articles\/enterprise-live-chat\/img\/filtering-corporate-ips-from-monitoring.png\" alt=\"IP \u5730\u5740\u8fc7\u6ee4\" title=\"\u9690\u85cf\u60a8\u7684\u540c\u4e8b\uff0c\u907f\u514d\u8bbf\u5ba2\u76d1\u63a7\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">\u59cb\u7ec8\u4fdd\u6301\u8fde\u63a5<\/h2>\n\n\n\n<p>\u4f7f\u7528 Provide Support \u5b9e\u65f6\u804a\u5929\uff0c\u60a8\u53ef\u4ee5\u901a\u8fc7\u6211\u4eec\u7684\u79fb\u52a8\u5e94\u7528\u59cb\u7ec8\u4fdd\u6301\u804a\u5929\u8fde\u63a5\uff0c\u76d1\u63a7\u60a8\u7684\u7f51\u7ad9\u5e76\u968f\u65f6\u968f\u5730\u4e3a\u5ba2\u6237\u63d0\u4f9b\u5e2e\u52a9\u3002\u7edd\u4e0d\u4f1a\u9519\u8fc7\u9500\u552e\u673a\u4f1a\u5e76\u63d0\u9ad8\u5ba2\u6237\u6ee1\u610f\u5ea6\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.providesupport.cn\/s\/ol7jmo\/zh_CN\/xsl\/articles\/enterprise-live-chat\/img\/stay-connected.png\" alt=\"\u624b\u673a\u4ee3\u7406\u5e94\u7528\u7a0b\u5e8f\" title=\"\u5728 iOS \u6216 Android \u8bbe\u5907\u4e0a\u4f7f\u7528\u4ee3\u7406\u5e94\u7528\u7a0b\u5e8f\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">\u4ece CSV \u5bfc\u5165\u5ba2\u670d\u5750\u5e2d\u8d44\u6599<\/h2>\n\n\n\n<p>\u5982\u679c\u60a8\u9700\u8981\u5728\u60a8\u7684\u5e10\u6237\u4e2d\u521b\u5efa\u5927\u5ba2\u670d\u5750\u5e2d\u8d44\u6599\uff0c\u53ea\u9700\u51e0\u4e2a\u6b65\u9aa4\u5c31\u53ef\u4ee5\u8f7b\u677e\u5730\u4ece CSV \u6587\u4ef6\u5bfc\u5165\u5ba2\u6237\u8d44\u6599\u8be6\u7ec6\u4fe1\u606f\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.providesupport.cn\/s\/ol7jmo\/zh_CN\/xsl\/articles\/enterprise-live-chat\/img\/operator-profiles-import-from-csv.png\" alt=\"\u4ece CSV \u6279\u91cf\u521b\u5efa\u8fd0\u7b97\u7b26\" title=\"\u4ece CSV \u6587\u4ef6\u6279\u91cf\u521b\u5efa\u64cd\u4f5c\u5458\u914d\u7f6e\u6587\u4ef6\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">\u4ee3\u7406\u5546\u53ca\u90e8\u95e8\u7ba1\u7406<\/h2>\n\n\n\n<p>\u53ea\u9700\u79fb\u52a8\u51e0\u4e0b\u9f20\u6807\uff0c\u60a8\u5c31\u53ef\u4ee5\u901a\u8fc7\u5728\u201c\u64cd\u4f5c\u5458\u548c\u90e8\u95e8\u201d\u9875\u9762\u4e0a\u7684\u5217\u8868\u4e2d\u62d6\u653e\u5750\u5e2d\u6216\u90e8\u95e8\u6765\u91cd\u65b0\u6392\u5217\u5b83\u4eec\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.providesupport.cn\/s\/ol7jmo\/zh_CN\/xsl\/articles\/enterprise-live-chat\/img\/operators-and-departments-management.png\" alt=\"\u652f\u6301\u56e2\u961f\u914d\u7f6e\" title=\"\u914d\u7f6e\u60a8\u7684\u5ba2\u6237\u652f\u6301\u56e2\u961f\"\/><\/figure>\n\n\n\n<h2 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title=\"\u5982\u679c\u9700\u8981\uff0c\u8fdc\u7a0b\u6ce8\u9500\u60a8\u7684\u4ee3\u7406\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">\u9884\u8bbe\u56de\u590d\u5bfc\u5165\u548c\u5bfc\u51fa<\/h2>\n\n\n\n<p>\u9884\u8bbe\u56de\u590d\u53ef\u4ee5\u5bfc\u51fa\u5230 CSV \u6587\u4ef6\u6216\u4ece\u4e2d\u5bfc\u5165\u3002\u8fd9\u6837\uff0c\u60a8\u53ef\u4ee5\u5c06\u9884\u5b9a\u4e49\u7684\u56de\u590d\u4ece\u4e00\u4e2a\u5e10\u6237\u8f6c\u79fb\u5230\u53e6\u4e00\u4e2a\u5e10\u6237\uff0c\u6216\u5bfc\u5165\u5927\u91cf\u56de\u590d\u3002\u8fd9\u7b80\u5316\u4e86\u5de5\u4f5c\u6d41\u7a0b\uff0c\u5e76\u5141\u8bb8\u60a8\u5feb\u901f\u5bfc\u5165\u5185\u90e8\u77e5\u8bc6\u5e93\u4f5c\u4e3a\u9884\u5b9a\u4e49\u56de\u590d\uff0c\u4f9b\u5b9e\u65f6\u804a\u5929\u4ee3\u7406\u5728\u804a\u5929\u4e2d\u4f7f\u7528\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.providesupport.cn\/s\/ol7jmo\/zh_CN\/xsl\/articles\/enterprise-live-chat\/img\/canned-responses-import-and-export.png\" alt=\"\u901a\u8fc7 CSV \u521b\u5efa\u6279\u91cf\u9884\u8bbe\u56de\u590d\" title=\"\u4f7f\u7528 CSV \u6587\u4ef6\u5bfc\u51fa\u548c\u5bfc\u5165\u9884\u5b9a\u4e49\u7b54\u6848\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">\u4ef7\u683c\u5b9e\u60e0<\/h2>\n\n\n\n<p>\u4f7f\u7528 Provide Support\uff0c\u60a8\u53ef\u4ee5\u6309\u5e74\u652f\u4ed8 8.25 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title=\"\u9009\u62e9\u6700\u9002\u5408\u60a8\u9700\u6c42\u7684\u5957\u9910\uff0c\u83b7\u53d6\u6240\u6709\u529f\u80fd\u548c\u66f4\u65b0\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">24\/7\u5ba2\u6237\u670d\u52a1<\/h2>\n\n\n\n<p>\u6211\u4eec\u5f88\u4e50\u610f\u4e3a\u6240\u6709\u5ba2\u6237\u63d0\u4f9b\u5e2e\u52a9\uff0c\u5e76\u4e3a\u5927\u578b\u4f01\u4e1a\u548c\u4e2a\u4f53\u4f01\u4e1a\u63d0\u4f9b\u540c\u6837\u4f18\u8d28\u7684\u5ba2\u6237\u670d\u52a1\u3002\u6211\u4eec\u5168\u5929\u5019\u76d1\u63a7\u670d\u52a1\u5668\uff0c\u5e76\u5c3d\u6700\u5927\u52aa\u529b\u4fdd\u8bc1 99.9% 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